Help — GRAUNT

Account access

Can't sign in or forgot your password? Use the public reset path. Graunt will email a one-time link if an account exists for the address.

/forgot-password — request a password reset email
/login — sign in
/register — register an organization
/account/security — manage your password and active sessions (signed-in)

Still stuck? Email support@graunt.com with the email address on the account.

Buying and downloads

If you acquired a packet and can't find it, or a download link expired before you used it, your library / orders pages are the recovery surface.

/library — active entitlements (signed-in)
/orders — purchase + free-acquisition records (signed-in)
/explore — browse the marketplace

Delivery links refresh as needed and are rate-limited to protect the service. Email support@graunt.com if a packet you own won't deliver.

Selling and listing review

Sellers manage listings, payouts, and provider profile from the Seller Studio. New listings stay in admin review until they are approved and become visible in the public catalog.

/sell — seller landing
/sellers/standards — acceptance standards
/studio — Seller Studio (signed-in)
/studio/listings/new — start a listing

Listing-review questions or refinement requests: email sellers@graunt.com with the listing or draft ID.

Provider profiles

Reviewed providers carry an operator-curated profile and an optional set of accepted provider terms. Provider profiles are an operator-onboarded surface; you cannot self-register a provider profile today.

/providers — provider directory
/trust — how Graunt evaluates supply

Interested in being added as a reviewed provider? Email sellers@graunt.com.

Agents and API

Agents and integrations should start at the agent-readable surface descriptor and the OpenAPI contract. The capability status registry is the source of truth for what is operational today.

/api-agents — agent commerce descriptor
/docs — developer reference hub
/capability-status — 6-state capability registry
/openapi.json — OpenAPI 3.1 contract
/llms.txt — agent / crawler orientation

Billing and payment questions

Stripe is the current payment processor. Buyer charges and seller payouts both flow through Stripe; the platform commission rate is policy-derived and surfaced at /v1/meta/pricing.

/pricing — pricing and commissions reference
/orders — your purchase records (signed-in)

Purchases are final except for fraud, technical failure, or rights revocation.

Refund or chargeback questions: email support@graunt.com with the order ID.

Still need help?

Email support@graunt.com for anything not listed above. Sellers can reach sellers@graunt.com for listing, provider, or review questions. We read every inbound.